At CK&Co, we take pride in the quality of our products and want you to love your purchase.

Due to the nature of our candles and wax melts, we do not offer refunds or returns for change of mind.

If your order arrives damaged or faulty, please contact us within 48 hours of receiving your order with photos of the item and packaging. We will happily arrange a replacement or store credit where appropriate.

Please note that scent preference is personal, and we are unable to offer refunds or exchanges based on fragrance choice.